A Departing Message from Our Chairwoman Carrie Kellenberger

On behalf of the Board of Directors and Supervisors with the Canadian Chamber of Commerce in Taiwan, we would like to thank our valued members and distinguished guests for attending the Canadian Chamber of Commerce in Taiwan’s Annual General Meeting.

We would also like to thank you for your continued support and patronage to the Canadian Chamber.

This year has been another successful year for the Chamber, both in terms of activity and membership. The CCCT made great strides towards our mission objectives in 2017 and we had some huge successes in 2017 thanks to strong support from our members. None of our events would’ve been possible without their support in 2017.

We’d also like to thank the Canadian Trade Office in Taipei for their full support over the years and congratulate them on their own successes in 2017. It has been a pleasure for all of us here at the CCCT to assist the Canadian Trade Office in Taipei and, in particular, I’d like to extend our sincere congratulations for their work with MOFA this year in projecting the Canada150 logo on the government building in downtown Xinyi for the first time ever.

I don’t think I’ve ever seen such amazing synchronicity before outside an Olympic event.

Just as Mr. Ste Marie and his team were lighting up Xinyi with the Canada150 logo, our CCCT team was hanging the original Canada D’Eh sign at Taipei Hakka Cultural Park.

It was just one of many moments in 2017 that stood out in our minds, and we are so very grateful for CTOT’s help, support, and friendship.

I would also like to thank and acknowledge our platinum sponsors this year, including the Canadian Trade Office in Taipei, the Alberta Office, Air Canada, and The Grand Hyatt Taipei for sponsoring two of our three signature events this year. These four members should be recognized for their outstanding contributions to the Chamber.

Our members enjoyed a number of Chamber events because these four members were so involved with the funding of these events, especially Celebration Canada.

Just a few Canada 150 Volunteers with Director of Volunteers, Mr. Steven Clark.

The only way for us to throw a great Canada Day celebration and keep it free for the 60,000+ Canadians in Taiwan is to ensure that we have enough sponsors to help us throw the biggest Canada national day party in Asia.

Hosting an event like this is no small feat. It took months of prepping and teamwork to ensure that July 1st went off with a huge bang. (If you weren’t there for the fireworks show at the end of the night, we can assure you, it was one of our best yet!) I don’t think one person left the event without a smile on their face.

Just one of many board meetings to bring our events from us to you!

I’d like to thank our incredible all volunteer team, our Board of Directors and Supervisors for an incredible Celebration Canada in 2017. It was one of our best years to date, and it’s to these individuals that we owe our thanks, and to the volunteers on our committees who helped make our events a success.

Astronaut Scott Kelly wrote in his best selling novel Endurance: A Year in Space, A Lifetime of Discovery that:

“I’ve learned that an achievement that seems to have been accomplished by one person probably has hundreds, maybe even thousands, of people’s minds and work behind it, and I’ve learned that it’s a privilege to be the embodiment of that work.”

Truer words have never been spoken, especially when I think of our team, so thank you, Team Canada. Congratulations to every one of you who assisted with our events this year. You are incredibly dedicated and talented individuals and it was a pleasure to work with you these past two years.

In addition to our Celebration Canada event, we hosted our 3rd Annual Maple Ball Charity Gala. This annual event has supported MacKay Memorial Hospital Children’s Wing for the past three years. Funds that we earned at our 2017 Maple Ball Charity Gala went towards assisting the hospital in opening a new bone marrow transplantation ward.

Over the past three years, thanks to help from MacKay Memorial Hospital and the Canadian Trade Office in Taipei, we not only raised NT$460,152 for the opening of new bone marrow transplantation ward, but we also met our goal of donating over 1 million NT to the hospital over the past three years!

I’d also like to thank our main event sponsors for the Gala: our main event sponsor for the evening was Air Canada.

Northland Power, Elixir Herbary, and Il Mercato were all event sponsors for the night. We’d like to thank them for their kind sponsorship of this event, because without their assistance, this cheque and our special evening wouldn’t have been possible.

Among our other networking and happy hour events, we were also able to launch our third signature event of the year and make it a huge success thanks to our Dragons’ Chamber Taiwan committee. This was a new initiative that we undertook in 2015 and it was a roaring success for two years in a row. We already have sponsors lining up for our 3rd Annual Dragons Chamber Taiwan in November 2018.

Dragons’ Chamber Taiwan works to bridge the fundraising gap for entrepreneurs who need to raise up to NTD5 million. The initiative takers to this event are experienced foreign entrepreneurs who have lived in Taiwan for many years and who understand the challenges of fundraising. For years, we have watched the TV show Dragon’s Den offer a platform for entrepreneurs and investors to meet and now we want to do something similar in Taiwan.

On a personal note, I would also like to thank our members and the Board of Directors for putting their trust in me for the past two years. It has been my great honor and a privilege for me to be associated with the Chamber and the good work it does in our community, The Chamber’s Board of Directors and committee members are always looking for new people to get involved and I encourage anyone who is interested and has time, to join us in this very worthwhile cause.

I never thought when I got involved with the Chamber that I would one day be at its helm, and it has honestly been one of the most positive and rewarding experiences I’ve ever had. I’ll leave it to our new Chairperson to announce the Canadian Chamber of Commerce in Taiwan’s new Board of Directors and Supervisors, and I promise you will be hearing from him shortly.

We welcome you to get involved with our committees in 2018 if you’d like to volunteer your time. We’re always happy to have new hands on deck and new friends helping out. Thank you so much for coming out to join us at our AGM on February 13, 2018. We wish you a a prosperous Year of the Dog and a very happy New Year Lunar Celebration with your family and friends.

Thank you once again!

 

 

Carrie Kellenberger,

Chairwoman, Canadian Chamber of Commerce in Taiwan 2016-2018

 


This year, we are bidding a fond farewell to Ms. Shannon Watson, Co-Chair of our Membership Committee, in 2018. Shannon has served on our Board for four years. Among her membership duties, Ms. Watson has worked on all our Committees to assist the Chamber whenever possible.

We would like to thank our Lady in Red for her tireless work with the CCCT. Thank you, Shannon. We wish you well on your next adventure.

A Message From Our Chairwoman Carrie Kellenberger

Dear Members and Friends of the Canadian Chamber of Commerce in Taiwan,

Thank you for your support.

2016 was an incredible year for the Canadian Chamber of Commerce in Taiwan. It was a busy and transformative year for us from May 2016 onwards, as we had a few key players leave our team this year to move on to other adventures.

Carrie Kellenberger - Chairwoman Canadian Chamber of Commerce in Taiwan

I am proud of what the CCCT accomplished in 2016. Canada Day 2016 was a great success, and our 2nd Annual MacKay Charity Gala for MacKay Memorial Hospital doubled in size. We raised over $10,000CDN for the hospital and we celebrated the Canadian Trade Office in Taipei‘s 30th Anniversary in Taiwan.

This year, the Canadian Chamber of Commerce stepped up its game in the small business and foreign entrepreneur communities in Taiwan by hosting its first ever Dragons’ Chamber Taiwan, an event that is geared towards Taiwan’s vibrant and growing start-up scene.

Dragons’ Chamber Taiwan 2016 helped to bridge the fundraising gap for entrepreneurs who needed to raise up to NT$5 Million to start their businesses. We’re pleased to announce that four out of the five teams we worked with this year received assistance from angel investors and from other individuals who were interested in these new and innovative ideas from our foreign community through our Dragons’ Chamber Taiwan event.

We would like to thank Business Next magazine, Meet Start-Up Taipei, and Elias Ek for working with us on our mission, and our plans are proceeding for our 2nd Annual Dragons’ Chamber Taiwan.

Meanwhile, we are continuing our hard work with the CCCT’s Small Business Network to connect small business owners and entrepreneurs with industry leaders in Taiwan, and we started 2017 with some excellent lunches hosted by our Business Luncheon Committee, including a well-attended luncheon with Mr. Pierre Loisel Sr., a proud Canadian and a legend in Taiwan.

We are also making great strides with the CCCT’s dedicated Membership and Events Committees that are hard at work to bring you even better events in 2017.

2016 truly was a year to remember, but we know that 2017 is going to be even better!

For example, in 2017, we have a once-in-a-lifetime opportunity to be celebrating Canada’s 150th Anniversary on Saturday, July 1st, 2017 at Taipei Hakka Culture Park. We hope to see you there!

Our event planning team for Celebration Canada 2017 began meeting in November 2016 to ensure that this is our biggest and best Canada Day celebration ever. We have a number of new surprises in store for you at Taiwan’s largest outdoor foreign national day event in Taiwan.

I would like to thank you, our valued sponsors and members.

I’d also like to extend my sincere thanks and appreciation towards our all-volunteer Board of Directors, Board of Supervisors, and their hard-working committees. These individuals generously donate their time, money, and energy into making the CCCT the success it is today. Without these key players, the CCCT would not be what it is today.

As the Chamber has grown and changed over the years, it has become even more important to work and plan together with common goals and a united leadership.

We recognize and appreciate those who have shared this vision, created these goals, and led the efforts that our CCCT community currently enjoys. We have much more in store for you, so please keep an eye on the Canadian Chamber of Commerce in Taiwan‘s website or give the Canadian Chamber of Commerce in Taiwan’s Facebook page a ‘like‘ to show your support for Canada and Taiwan. Follow our Events calendar for upcoming events. We promise, we have much more in store for you in 2017.

It is my honour and pleasure to serve as Chairwoman of the Canadian Chamber of Commerce in Taiwan and its governing body for 2016 through to 2018. It is my great privilege to be walking in the footsteps of those who have made the Canadian Chamber of Commerce in Taiwan into what it is today.CCCT

Please help us to make 2017 an even greater success.

All the best,

 

Carrie Kellenberger

Chairwoman, Canadian Chamber of Commerce in Taiwan

Working in the Education Industry in Taiwan (Event Recap)

A few weeks ago, the CCCT Small Business Committee had another Taiwan Small Business Network event, aimed at presenting some deep background and top tips for expats interested in starting an education based business.Tribeca Taipei

It was a really successful event, thanks, of course, to our enlightened speakers, and to enthusiastic participation by the attendees. Many thanks to TRIBECA for hosting their second small business event with the Canadian Chamber of Commerce in Taiwan. We truly appreciate your support and patronage!

Our first speaker was Brian Hockertz, CEO of Oh! Study Education Group. Brian is a very long-term Taiwan expat, having worked for the Canadian Trade Office in Taiwan even before Taipei 101 existed! Going from heading the education department at the CTOT, Brian went on to open his own successful educational consultancy for Taiwanese students bound for overseas study, first in Canada, then also in the USA, and now worldwide.Oh Study-2016

Brian shared with us the distillation of his business experience in Taiwan, presented as points of advice:

  1. Respect your core competency. Stay focused and committed to the thing you do best;
  2. Go local, that’s where your market is;
  3. Keep clean books, because your business competitors will try and get you audited, if you actually start making any money;
  4. Standardize your operations as if it were a franchise. That’s called efficiency and it’s much easier to train staff in this kind of system;
  5. Be one of the top 5 companies in Taiwan the world at what you do. Be world class, and you will get customers;
  6. You might very well be copied, so keep innovating.

Thanks Brian for your business bushido!

Carleen's English SchoolNext Carleen Emma, founder and owner of Carleen’s English School, a mid-sized children’s cram school in Neihu, told us about her experiences starting and growing her now-successful business. And, wow! What a story!

Carleen talked about the financial tightrope she walked, the constant struggle with surprise costs and revenue slumps, and the big risk she took when she bought out a larger location. But running her business wasn’t just about money: She also very frankly told us about the tough times when she was teaching classes with her infant daughter strapped to her body, and about the deep connection she had with the local community achieved by protecting and educating their children, listening to their concerns, and being a positive part of the scene day by day, month by month, year by year.

A great origin story with a happy ending!

Thanks Carleen!

Our next presentation was from Bob MacLeod. Bob became a partner with Rick France, who is the founder of ACES. For those of you unfamiliar with the brand, ACES is the top franchise in Taiwan of a business model that was formerly called “hardcore foreign-run buxiban”.Aces English School

The model is of an expat-owned cram school hires (reasonably) bilingual foreign teachers to do very focused and disciplined classes where words and sentence patterns in English are directly translated into Mandarin. Each class has an aggressive pace, and the students’ mothers are often seated at the back of the room, helping to motivate both student and teacher. ACES teachers get quite decent pay if they build up their skills and class size, and stay with the school for many years. There are now 13 branches in Taiwan.

Bob’s talk was mainly about how he came to Taiwan with a strong background in education, looking for an education-based business opportunity. He found out about ACES, and partnered on a new school in Hsintien, which has become a success. Opportunities are out there if you are sharp enough to see them!

Brief takeaway from his starting a business in Taiwan experience: Always overestimate your expenses.

Cheers Bob!

Last but not least, Joel Laughrin, owner of Guidelines International English Academy, and Professional Support Leader, Asia Pacific Cambridge English, gave a great talk. Joel explained the benefits to all stakeholders – parents, teachers, students and schools – of having a professional third-party independent language ability assessment. Especially, of course, when that system comes from Cambridge University, a global leader in EFL.

Takeaway: if you can be involved at an ownership level in a respected global EFL brand in Taiwan, your business will likely have decent growth potential over time. Quality pays off.

Thank you Joel!

We look forward to seeing you at our next event at CODA. We have guest speakers that will be talking about their experience operating your own sporting business in Taiwan. Come and check it out!

Operating Your Own Sporting Business in Taiwan (Recap)

Our event at CODA on April 8th, Operating Your Own Sporting Business in Taiwan, was another success. Thanks very much to our expert speakers!

First, Kathleen Batchelor talked about her journey that took her to being a successful Taipei instructor of Zumba, a globally-popular aerobic dance exercise program that incorporates Latino dance styles and hip hop.Kathleen Batchelor

After dabbling in ballet and burlesque, she says she was hooked after her first Zumba class. After her Zumba instructor left Taiwan, she stepped in and took over the class, soon thereafter receiving her official certification as an instructor. She now has hundreds of students, and is well on her way to leaving ESL teaching completely behind.

Persistence and skill were part of it, but she claims her success is mainly based on Free Electrifying Joy! Anyone can succeed if they follow their true passion.

Thanks for the inspiration Kathleen!

nigelandersonSecond, we heard from Nigel Anderson, owner of the Scubar in Fulong Beach, where in addition to providing food and beer, he takes divers out to sites on the North East Coast. He starts his trainees at the Taipei Songshan Sports Center pool, a step he says is essential for safety.

A licensed PADI instructor, Nigel says that it was always his dream to be a business owner. So when he had an opportunity to buy the Fubar (a popular foreign-owned restaurant in Fulong), he jumped at the chance.

Nigel had gone diving in Canada’s Vancouver Island, Okinawa, Australia and Thailand. But when he first started diving in Taiwan, in Longdong, he was taken aback by the limited number of dive sites that led to massive overcrowding. So he and his crew went exploring and found lots of good coral – 32 new sites, to be exact.

Now business is good, and he has signed on with the big new Fullon hotel in Fulong. But problems remain: he still gets flack from fishermen who think that scuba divers scare away all the fish. And his relationship with his landlord went south when he asked for an upgraded electrical connection. However, his drive to explore has helped him bring his business dream to life. Thumbs up, mate!

Next, Shawn McClelland gave a talk. Shawn is a successful serial entrepreneur whose startup credits include Luxy, OMNI nightclub, the Green Room, and MIT English Schools. One of his big current projects is 03 Fitness Taipei, which has top-quality modern equipment and innovative fitness programs that incorporate boxing, kicking, yoga, interval training and more. o3-logo

One of Shawn’s main points was that selecting business partners is of the utmost importance. Not only is it essential to share a clear vision with partners, it is also crucial to enumerate any troublesome situations that might come up and have a clear plan for them in black and white. People can have a very different sense of fairness, especially if they are “sweat equity” partners – those who contribute something other than money, such as skill or contacts, to the business. If you don’t have a clear system for dealing with possible disputes, there can be grief, so always have an exit strategy.

Shawn also said that the legal requirements for owning a gym are quite onerous, especially regarding obligations toward clients. So get a good lawyer to write up your contracts, but don’t automatically trust them to do their best for you. You yourself are responsible for making sure you get contract terms that protect your interests.

Last but not least, he mentioned that it is useful to use group cohesion to keep customers engaged. Get some class spirit going so members will nag each other into not missing classes. This is good not only for your business, but helps satisfy your clients’ fitness goals as well.

Next, Tomasz Hasinski of Runivore gave a great presentation. “Eat Superfoods and Run!” is Runivore’s moto, and the company Runivoresells nutritious Chia seeds and Chia-based food products. Their company was created by three runners, who found that their middle-aged bodies weren’t up to the demands of 100k runs powered by burgers and fries alone! Like Shawn McClelland, Tomasz discussed the importance of finding the right partners and having a dispute resolution system. For them it is usually based on going on a run together after an argument! But they also have scheduled “airing out” meetings on a regular basis to keep things real.

He also emphasized the importance of quality: never take any shortcuts when it comes to quality. It took them a while to find the right clean and safe manufacturer for their Chia seed bars, but they did: one that also produced for Starbucks and hospitals.

The company is in the midst of expanding to Hong Kong, Singapore and Thailand. Good luck guys, and thanks for sharing!

Last but not least, we heard from Andrew Lunman, creator of CODA, Bongos, Forkers, and other successful restaurants in Taipei. This was Andrew’s farewell to the CCCT Small Business Network, as he is returning to Canada, and it was a sad one for all concerned. Andrew’s experience and community spirit has been a driving force for the Small Business Network. His last message was that it was a real pleasure to him to see so many expats with creative ideas. His final official words to the expat small business community, regarding any small business plan they might have: “Go ahead and do it! Do it!”

The Legacy of George Leslie Mackay

One of Taiwan’s best known and most loved expats was a Canadian man from Zorra Township in Oxford County, Canada, which is now known as the Province of Ontario.

His name was George Leslie Mackay and he was the first Presbyterian missionary to visit Formosa (Qing-era Taiwan). He arrived in Southern Taiwan on December 31, 1871 and began his life in Tamshui (Danshui) in northern Formosa in early 1872. He remained in Tamshui for 30 years until his death in 1901.

Mackay had the honor of being the first missionary to be dispatched by the Presbyterian Church of Canada. His mission was to bring the gospel to those who had not heard of Christ.

My commission is clear; I hold it from the King and Head of the church: …To get the gospel of the grace of God into the minds and hearts of the heathen, and when converted to build them up in their faith – that was my purpose in going to Formosa.” (Mackay p. 135)

Right from the very beginning, Mackay was known to avoid the small European community in the Tamshui area. The local European and Christian communities did not take well to his arrival. Moreover, the environment during that era was somewhat hostile for foreigners. Mackay was often labelled as a ‘foreign devil’ and a ‘black-bearded barbarian’, and the locals were reluctant to become involved with him.

Shortly after arriving he wrote:

“I am shut out from fellowship with Christian brethren, yet I am not lonely nor alone. I feel my weakness, my sinfulness, my unfaithfulness. I feel sad when I look around and see nothing but idolatry … I can as yet tell little about Jesus, and with stammering tongue. What can I do? Nothing; But, blessed thought, the Lord Jesus can do all things. .. Jehovah is my refuge and strength.” (Mackay p 18-19)

Since Mackay had no means to speak with his parish, he decided it was of the utmost importance that he learn the language. When he was not able to find a tutor, Mackay spend his time with local herds boys, and they agreed to teach him Taiwanese. He learned vernacular Taiwanese, the language that is spoken by the common people of Taiwan, and it was in this way that he was able to preach his basic gospel message.

Upon mastering Taiwanese, he helped to adapt the Taiwanese language to a written form by adapting the Latin alphabet to represent it phonetically. From then onwards, this style of writing was used by the Presbyterian missionaries and by the indigenous Presbyterian Church of Taiwan.

In addition to learning the local language, Mackay employed a number of different methods to find converts. He preached predominantly with aboriginals in mind, and his earliest converts were illiterate natives. He wasn’t a doctor of medicine, but he had sufficient skills in medicine to be able to provide aid to those who suffered from tropical diseases such as malaria. His most notable method at the time was an itinerant dentistry practice that he used to extract teeth, all while singing and preaching his message. He was eventually granted a honorary doctorate by Queen’s College in Kingston, Canada for his many achievements in Taiwan.

Danshui Foreigners' Cemetery

By 1888, he had 16 chapels and 500 converts among the native Taiwanese.

His marriage to a Taiwanese slave-woman named Tiu Chhang-miâ is also another example of Mackay’s success in going native to find converts. His marriage caused a considerable amount of controversy in Canada and in the foreign community in Formosa. However, his wife, known by the name of Minnie in the West, proved to be a formidable force in the mission. She helped to raise money in Oxford County for the construction of Oxford College in Tamshui, and she also acted as matron of the girls’ school. Their marriage was a happy one, and they had three children together.

In 1895, Dr. Mackay authored a missionary ethnography and memoir of his missionary experience in Taiwan in 1895. His book was called From Far Formosa: the island, its people and missions. It is is best known because of its defense of gender and racial equality, but it is also of importance to many historians and scholars because it lends an important anthropological understanding of Taiwan’s peoples and cultures during the nineteenth century in Taiwan.

Dr. Mackay is responsible for many incredible achievements in Taiwan, including the establishment of churches, schools, the first western medical hospital of its kind in Taiwan, and a dentistry practice for aboriginals. The churches that he founded eventually became part of the present Presbyterian Church in Taiwan.

Although Dr. Mackay achieved many incredible milestones during his lifetime in Taiwan, perhaps his most significant achievement was the building of the MacKay Memorial Hospital, which was established on December 26, 1912. It is one of the largest medical centers in Taiwan, and it is deeply rooted in the Presbyterian tradition.

The original Mackay Hospital was initially called Mackay Clinic, and it was built in Tamshui in 1880. The hospital was closed in 1901 at the time of Dr. Mackay’s death, but it reopened in 1905 and it was eventually relocated from Tamshui to Taipei in 1912. The hospital was renamed as the Mackay Memorial Hospital.

Mackay showed great love and pride for Taiwan and because of his achievements, he was eventually loved by Taiwanese and expats alike. Some families in Taiwan today, especially of lowland aboriginals of the Kavalan ancestry, can trace their surname to ‘偕’ (‘Kai’ or ‘Kay’), which not only demonstrates their love and respect for Dr. Mackay, but it also shows their family’s conversion to Christianity by Mackay.Mackay and wife grave

Dr. Mackay was one of those rare individuals who allowed himself to be transformed by the people he served, and his life is truly something to be celebrated. Taiwan would not be what it is today without George Leslie Mackay’s significant contributions.

He dedicated his life to bringing medical, dental, and spiritual guidance to the people of Taiwan, and was directly responsible for establishing more than 60 local churches, Oxford College (Aletheia University), the first girls’ school (Tamsui Girls’ School on the east side of Oxford College in 1884), and Tamsui Middle School, which is now known as Tamkang Senior High School.

Mackay might be unknown to most Western scholars of religion, but in Taiwan he is revered as Taiwan’s most famous ‘native son’. His story and memoir provide valuable insight into his life, background, and legacy, as well as the Taiwanese cultural background in which he worked. His lifetime achievements are a true demonstration to his love for Taiwan and its people.

How dear is Formosa to my heart! On that island the best of my years have been spent.
How dear is Formosa to my heart! A lifetime of joy is centered here.
I love to look up to its lofty peaks, down into its yawning chasms, and away out on its surging seas.
How willing I am to gaze upon these forever!
My heart’s ties to Taiwan cannot be severed! To that island I devote my life.
My heart’s ties to Taiwan cannot be severed! There I find my joy.
I should like to find a final resting place within sound of its surf and under the shade of its waving bamboo.
-“My Final Resting Place” by George Mackay

Event Recap: Working in the Entertainment Industry in Taiwan

Event Recap: Friday, 15th January 8-10pm at DV8 Pub

We had a great event a few Fridays ago at DV8: excellent speakers and solid support from our hosts Gary O’Connor and Stephen Hepples, as well as the entire DV8 staff. Thanks also to Chef Jason for the good food!

Our first speaker was Elias Ek, founder of B2B sales and marketing firm Enspyre. Elias talked about the Foreign Entrepreneur’s Workshop on January 28th, in cooperation with the City of Taipei Department of Economic Development.

The workshop (there was an earlier one on November 30) will provide a space for foreign entrepreneurs to share their frustrations with local government officials, in the interest of reforming government policy over time. In addition, expat small business people can also learn how to apply for grants and subsidies to start or grow their businesses.

Then we had three speakers who presented on the ins and outs of being an expat entertainment worker in Taiwan:

First, we had Mr. Brook Hall, Managing Artistic Director at The Lab Space. Brook gave the packed room a run down on his long career in Taiwan. He said it took him years and years to get comfortably established, and encouraged anyone interested in acting to contact him to get more info on how The Lab Space can help them. The LAB Space on Facebook.

Contact Brook
Email:bfly.efx@gmail.com
Tel:  02-28985382

Second, we had Mr. Daniel T, of the Foreign Students Club. Daniel spoke mainly about being a model and actor in Taiwan, and gave useful tips about working with agencies. If you are interested in modeling or the Foreign Students Club (which aims to help foreign students have the best possible experience in Taiwan) you can contact Daniel through the FSIT Facebook page.

Last but not least, DJ Marcus Aurelius described his journey as a DJ (plus writer, actor etc.) in Taiwan. Among several great take-aways was this: Don’t burn your bridges! He said that he had previously had issues with Frog in a Sock, but now they are working together in harmony. Take the long-term view and grow positive relationships!

After his speech, Marcus went on to DJ for the rest of the evening, laying down some great tunes for the convivial after-party. Want to contact Marcus? Find DJ Marcus Aurelius on Facebook or email him at DJMarcusA@gmail.com.

Stay tuned for more fun and useful events by the CCCT Small Business Committee!

Photographer: Josh Yang – Visit the CCCT Small Business Network Facebook album for event photos.

Setting Up An Import/Export Business in Taiwan

The CCCT’s Small Business Network organized an event at Whalen’s called Setting Up An Import/Export Business in Taiwan.

We had three guest speakers come in and talk about working in the import/export business in Taiwan.Whalens Poutinerie

Our first speaker was Mr. Tom Cumming, Deputy Director of the Canadian Trade Office in Taipei. Tom talking about how the Canadian government can assist you with your import/export questions.

Next, Mrs. Courtney Cruzan, Marketing Manager for Hermin Textiles Co., Ltd. spoke about her role in international client and product development for the apparel and fashion industry. She spoke on the following topics:

  • Textile Industry International Marketing & Client Development
  • Building quality perception of Taiwanese textiles so we can demand a higher value price
  • Convincing brands we are design driven with the newest applied available technologies
  • Adapting and changing quickly for market conditions/ demands/ product expectations

Our next speaker was Mr. T. Runcie, Managing Director, Synergy Whisky Consortium Inc. Mr. Runcie spoke about importing Canadian fruit into Taiwan.

Finally, Mr. Josh Hon, CEO of Tern Bicycles, treated us to a great presentation about the basics in exporting in Taiwan. Josh talked about how his business exports folding bicycles.

CCCT Import:Export

CCCT Import:Export Talk

 

 

 

 

Common Mistakes Made by New Business Owners in Taiwan

Jumping In With Both Feet – Common Mistakes Made by New Business Owners in Taiwan

Last month, the CCCT Small Business Committee launched its second event, which was aimed at sharing common mistakes that are made by new business owners in Taiwan.

The CCCT’s Small Business Committee’s objective is to host events that are of interest to members while supporting our small business members. Thus, some of our event locations might not be held in a traditional setting, but we are achieving our goal of supporting local businesses in Taiwan. You do not need to be a member or be Canadian to join our events, but if you would like to host an event, you must be a CCCT member.

We had five guest speakers speak to a packed house on October 9th at DV8 in Taipei.

We opened with a great discussion on a few questions that plague new business owners. Is this something I can make money on? Will it work?

No one can just look at an idea and know if it will fly, but we have gathered a group of experienced business owners here in Taiwan that can certainly be able to offer some help and advice.

Market Research – Know the lay of the land in terms of where you want to launch your business. Ask yourself – Is it being done by someone else? If it’s not, there’s probably a good reason for it. Find successful and profitable business models and then add your unique spin on things. A million-dollar idea is typically based on what others have done, just make sure you do it uniquely so you can go farther. Become so familiar with your market research that you know the pros and cons in your field.

Who is the best? What are the mistakes people are making? What are customers asking for? Knowing the answers to these basic questions means avoiding less mistakes down the road.

Find out what the need is and if it’s within your ability to do so. Make sure you provide an excellent customer experience, offer amazing customer service, and make sure you show that you care about your customers.

John Kellenberger, Owner of Reach To Teach Recruiting – Topic: Financial ConsiderationsTeach in Taiwan with Reach To Teach

John has set up two businesses through JusRegal. He has also advised a number of individuals who are interested in starting a small business here. Here are some of the points he touched upon during his presentation:

  • Not having enough cash reserves
  • Sustaining your business through an unexpected difficulty (Example: Dealing with the Georgian Ministry of Education
  • Doing careful projections for your business (preparing for it not to go right – profit projections)
  • Shorting yourself on compensation
  • New owners tend to put everything back into the business and short themselves if the business hits a hard patch. If you plan properly like we mentioned before this hopefully won’t be necessary. Shorting your own income can lead to a whole host of issues.
  • Not realizing all of the cost of setting up a business
  • Registration costs – $30 to $40k,
  • Capital – APRC 100k, ARC 500k (ARC also has revenue standards for 1 year)
  • Office Rent – virtual, service, separate
  • Employee costs (health, pension, labor, employment insurance)
  • Insurance for business goods
  • We recommend using Vincent Kao at JusRegal CPA Firm. JusRegal JusRegal 200is Taiwan’s Exclusively Licensed Immigration CPA Firm.

John Groot, Founder of Clear Sky Communications – Topic: Mistakes Made Because of Cultural DifferencesClear Sky Communications logo

John talked about losing an important business friend. Having friends in business is important everywhere, but in few countries is this truer than Taiwan. But when a business contact, especially a VIP, says that they are your friend, what does that mean? I had and lost such a friend in Taiwan, a C level IT executive for a large enterprise that helped me set up training contracts among his contacts.

He could have helped me a lot more, had I not made a fatal mistake. Not a blunder, it was a culturally based misunderstanding. But it made me realize that it is not just important to know who your friends are, but what that friendship means to them. Hopefully this example can help entrepreneurs avoid similar mistakes, and have better relationships with their key business partners and patrons.

Josh Yang, General Manager, Able-Intl Products – Topic: Mistakes made with import and retail businesses in Taiwan

  • Employ a scientific process for selecting potential products (i.e. the look, features, price) This will enhance the likelihood of introducing a successful product to market.
  • Keep reasonably small inventory when products are still new on the market. I can’t stress enough the importance of having cash reserve.
  • Ask around for the market price before joining a trade show. If you don’t know what the average prices people are paying for a booth, you might end up paying more than others.
  • Have a good mix of chain store and independent store customers. Independent stores give you the cash you need, but chain stores might give you the sales volume, but longer terms of payment and takes you more resources.
  • Differences between importing Canadian vs American goods. You have more US suppliers / products, better prices, more boats coming from the US, better freight rates etc., but, more consumers here have better perception about Canadian products.

Joe O’Brien, Managing Director White Fox Global Co. Ltd – Topic: Timing and scheduling of imported items

Joe will talk about timing and how to figure out when things need to be processed for importing and exporting.

Andrew Lunman, Restauranteur, Owner of Coda, Bongers, Forkers, and Eat Smart – Topic: Setting Up Your Restaurant Legally

Andrew touched briefly upon the topic of setting up a restaurant correctly and which license to apply for, as well as stressing why you should set your business up in your name.

NOTE FROM THE CCCT SMALL BUSINESS COMMITTEE

We are always looking for guest speakers, so please get in touch with us at info@cancham.tw. If you’d like to get involved in future small business events through the Canadian Chamber of Commerce in Taiwan.

Would you like to be a speaker at one of our events?